Parents' Views

We want to hear about your experiences of TLG. 

If you are the parent or carer of a current or former student at the TLG school you can complete our online survey.

Click here to complete TLG's Online Parent Survey

If you are the parent or carer of a current student at the school you can also complete Ofsted’s Parent View online questionnaire.  Parents can give their views to Ofsted at the time of a school inspection and any time of the year.  Your responses will help Ofsted to form an accurate picture of our school and give it a fair judgement. Click the logo below to access Parent View.

Complaints

Have a complaint?

• TLG students and their parents or carers and referrers have the right to receive a high standard of service. The Complaints Procedure is in operation to enable our service users to be listened to and to ensure that any complaints are dealt with fairly, quickly and confidentially.
• We view complaints positively as they give us the opportunity to improve the quality of our services. Many complaints can be resolved before they reach the formal stage. If this is not possible, it is important that fair, accessible action is taken.

If you wish to make a complaint, please talk to a member of staff in the first instance.  If you do not feel your complaint has been resolved, you may put it in writing referring to the Complaints Procedure below.

TLG North Birmingham has not received any formal complaints within the last year.